Returns

EXTENDED CHRISTMAS RETURNS orders can be returned up to January 31st 2021 subject to our return policy. 

UK RETURN POLICY

Stuburt always hopes you're completely satisfied with your order, but if you would like to make a return, you may do so within 30 days of receipt. Please download our Returns Form, or email us for a return form or if you have any return queries, at our email address: returns@stuburt.com

We only accept unused and unworn goods, with their original tags, packaging and labels, and we ask that you kindly include your order details in any return packages to ensure a speedy return process. 

It is the buyer's responsibility to cover the costs of the return, and we strongly recommend retaining proof of postage/postage receipt through a reputable courier (ie. Royal Mail, DHL etc) in case the return is lost in transit on the way back to us. 

We aim to process all returns within 10 days of receipt, and the refund will be made back to the original payment method used at time of purchase. Please allow between 3-5 working days for the refunds to appear back into your account. 

Our UK Return address is: 

Stuburt Returns 
319 Ordsall Lane 
Manchester
M5 3FT

Please kindly include your order information in the return package. 

INTERNATIONAL RETURNS

Like our UK Returns, all International Returns are accepted within 30 days of receipt and the buyer is responsible for return postage costs. Please contact us at returns@stuburt.com, so that we may direct your return to the correct international return hub. 

FAULTY GOODS

If you have unfortunately received a faulty item, please email us at info@stuburt.com so that we can resolve for you as soon as possible.